A doctor will write a prescription to treat a condition. Your Pharmacist will always explain what it is you are taking, how this medication is to be taken, what to expect while taking it, and for how long you must take it.

You should take your medications how they are prescribed. Your Pharmacist will give you the specific instructions on how to take your medication. Your medication should always be labeled with:

1. 1. Doctor's name
2. 2. Pharmacy Name and Phone Number
3. 3. Date
4. 4. Instruction on frequency of dosage
5. 5. Pharmacist's initial

Some medications require specific storage requirements. Your Pharmacist will tell you if medications should be stored at room temperature, be refrigerated or kept out of direct sunlight.

Some prescriptions may be written for a brand or generic. Your pharmacist will indicate to you if the doctor wants you to have either and the difference in cost.

A co-pay is what you are expected to pay once you receive your prescription. Your Insurance Company pays a portion and the "co-pay" is the difference. Each insurance company has its own co-pay variable. The Pharmacist will call and confirm what this amount is.

One Manufacturer develops and markets a new drug. It has a seven-year window to exclusively sell this product. At the end of seven years many manufacturers are allowed to then use the exact same active ingredients to make this medication. This allows for competition and there is a difference in cost. All medications must meet tough standards to ensure that they are as effective as the original brand name product.

If a dose is missed we ask Patients to speak with their Pharmacist. Normally patients may be asked not to panic and to resume schedule as normal. It is always advised that you speak with your Pharmacist first as different medications may have different criteria for missed dose.

All medications have side effects and how they affect each patient may differ. Some effects may be manageable and tolerable, while others may be severe and require medical attention. The general principle is that if a side effect is severe STOP TAKING YOUR MEDICATION and call your Doctor or Pharmacist right away.

Your medication may look different especially if it is a generic as different manufacturers may have made it. It is still advised that if your medication looks different you should always speak with your pharmacist for clarity.

Once a medication has been used to treat a condition, it is advised that any leftover medication is disposed. All medications have expiry dates and "use before dates". Do not use any left over prescription medication, as these may be toxic.
If you are unsure of how to dispose of left over medication call your pharmacist.

Our pharmacy is able to have you registered on the spot and to have a card ready for pick up - usually in 1 day. Few pharmacies can afford this service.